Terms of Service

These terms govern your use of this website. We aim to be clear about what we offer and on what basis. You can read the terms below, and we welcome questions by email at info@smallbaydigital.com.

Overview

This website is operated by SmallBay Digital LLP. Throughout the site, the terms "we", "us" and "our" refer to SmallBay Digital LLP. We are a business-to-business consultancy that designs and builds AI automation, workflow, and internal-tooling systems for other organisations. We do not sell goods through this website and no purchase can be made on it.

We offer this website, including all information, tools, and content available from it, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree, you may not use the site.

Any new features or tools added to the site are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting changes to this page.

These terms cover the website only. Any engagement to deliver services is governed by a separate written proposal, statement of work, or contract signed by both parties. Where those documents conflict with this page, the signed agreement takes precedence.

Section 1 - Website terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use this site for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to the site.

Section 2 - General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit through this site may be transferred over various networks and adapted to meet the technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its content without our express written permission.

Section 3 - Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site — including case studies, indicative timelines, and indicative pricing ranges — is provided for general information only and should not be relied upon as the sole basis for making decisions. Any figures shown are illustrative; the scope, timeline, and price of an engagement are confirmed only in a written proposal.

Section 4 - Services and pricing

Indicative pricing shown on this site is subject to change without notice. Final pricing for any engagement is set out in the proposal or contract for that engagement.

We reserve the right at any time to modify or discontinue any part of the site or the services described on it, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the site or of any service described on it.

We reserve the right, but are not obligated, to limit the provision of our services to any person, geographic region, or jurisdiction, on a case-by-case basis.

Section 5 - Enquiries and engagements

Submitting an enquiry, booking a discovery call, or requesting a workflow audit through this site does not create a contract between us and does not oblige either party to proceed. An engagement begins only when both parties sign a proposal or contract.

Cancellation of and refunds for a confirmed engagement are governed by our Cancellation & Refund Policy and by the signed agreement for that engagement.

Section 6 - Optional tools and third-party services

We may provide access to third-party tools over which we neither monitor nor have any control or input, including our booking, form, analytics, and voice-assistant providers. You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations, or conditions of any kind.

Section 7 - Third-party links

Content available via this site may include materials from third parties, and links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.

Section 8 - User comments, feedback and other submissions

If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (collectively, 'comments'), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium. This does not apply to information exchanged under a signed non-disclosure agreement or engagement contract, which is governed by that agreement.

Section 9 - Intellectual property

All content on this site, including text, design, graphics, logos, and downloadable resources, is owned by us or our licensors and is protected by applicable intellectual property law. Ownership of deliverables produced during a client engagement is determined by the signed agreement for that engagement, not by this page.

Section 10 - Personal information

Your submission of personal information through this site is governed by our Privacy Policy.

Section 11 - Errors, inaccuracies and omissions

Occasionally there may be information on this site that contains typographical errors, inaccuracies, or omissions relating to service descriptions, indicative pricing, timelines, promotions, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

Section 12 - Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any regulations, rules, laws, or local ordinances, to infringe upon our intellectual property rights or those of others, to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate, to submit false or misleading information, or to interfere with or circumvent the security features of the site.

Section 13 - Disclaimer of warranties; limitation of liability

We do not guarantee, represent, or warrant that your use of this site will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the site is at your sole risk.

In no case shall SmallBay Digital LLP, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of this site. Liability arising from a client engagement is governed by the signed agreement for that engagement.

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless SmallBay Digital LLP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service.

Section 15 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the remaining provisions shall remain in force.

Section 16 - Termination

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.

Section 17 - Entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us in relation to your use of this site.

Section 18 - Governing law

These Terms of Service, and any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of India, subject to the jurisdiction of the courts of Bangalore, Karnataka, India.

Section 19 - Changes to terms of service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Section 20 - Contact information

Questions about the Terms of Service should be sent to us:

Email: info@smallbaydigital.com

Phone: +91 99015 71683