Method · How we work
Audit, Blueprint, Build, Run
Anyone deciding whether to work with us, and procurement teams who want the contract shape before the call.
- Price
- Audit $500 · Build from $2,500 one-time · Care from $1,000/month
- Time
- Audit 1 to 2 weeks · Build 2 to 8 weeks · Hypercare 60 days
- For
- Anyone deciding whether to work with us, and procurement teams who want the contract shape before the call.
- You own
- Everything, at every stage
In short
Every SBD engagement follows four stages. Audit maps how the work runs and prices each fix. Blueprint designs the system on paper with acceptance criteria and a fixed quote. Build delivers working software every two weeks in your accounts. Run keeps it going with hypercare until adoption is met, then a care plan. You can stop after any stage and keep what you have.
How it runs
Step by step.
- 101 Audit
We sit with the people doing the work. Written findings by severity, each with a fixed price. The $500 fee is credited to the build.
- 202 Blueprint
The target system on paper: what is automated, what stays manual, the stack, the phases, the acceptance criteria, the quote.
- 303 Build
Two-week sprints with a named owner on your side, in your accounts. Working software every second Friday.
- 404 Run
Hypercare until the old way is retired, extended free until adoption is met. Then a care plan you can cancel any month.
What you get
- Sample statement of work
- Sample acceptance criteria
- The ownership checklist
- The four commitments, as contract language
How we know it is done
- You can read the contract shape before the first call
- Every promise on this page appears in the statement of work
What you own
- Everything, at every stage
of B2B buyers rank vendors before first contact; 77% buy their pre-ranked first choice
Source: 6sense, 2025Proof
Customer stories.
“The method is the product. The software is what it leaves behind.”
How it starts
Every project starts with an audit.
One to two weeks with the people who do the work. A costed blueprint in order of payback. The $500 is credited in full to the build.
- Audit1 to 2 weeks. $500, credited to your build.
- BlueprintIncluded in the audit’s second week. Included with the Audit; quoted separately for multi-phase programmes.
- Build2 to 8 weeks. From $2,500 one-time; most builds $5,000 to $15,000.
- Run60 days of hypercare, then monthly. Hypercare included; care plans from $1,000/month.
Questions
What people ask about how we work.
Can we skip the audit?
If you already have a clear blueprint, yes: we quote the build from it. Most teams that skip the audit end up doing it in sprint one anyway, so we recommend it.
What are the four commitments?
You own it. Fixed price with no hourly billing. If the audit is not useful you do not pay. Hypercare extends free until adoption is met. All four are in every statement of work.
What happens if the scope changes mid-project?
We agree the change in writing before doing the work, with its price and its effect on the timeline. You decide whether it is worth it. We do not absorb scope quietly and present a larger invoice at the end.
Who owns the code, the workflows and the accounts?
You do, from the first sprint. Every tool, automation and database lives in accounts in your name. Code sits in your repository. Documentation is part of the deliverable. If you stop working with us, everything keeps running.
How and when do we pay?
Fixed-price work is invoiced in milestones: a deposit at kick-off, the balance at acceptance. Care plans are monthly in advance and cancel at any month end. Platform and model costs pass through at cost and are itemised.
The other stages
- How it runs
Audit
Teams of 1 to 1,000 people that know something is manual and expensive but not which fix to make first.
- How it runs
Blueprint
Teams that want to see the whole design, the cost and what they will own before committing to a build.
- How it runs
Build
Companies with a blueprint, or a clear problem, that want a system built fast and handed over complete.
- How it runs
Run
Every build we deliver, and systems built by others that need a team on call.
How we work
Talk to the people who would build it.
Thirty minutes. Bring the work your team still does by hand. You leave with a yes or no on fit and the first thing we would build.
Book the call