Distribution · Customer story
Emailed RFQs read by AI and matched to SAP parts for an industrial distributor.
An enquiry platform for an industrial parts distributor that reads emailed RFQs with AI, matches parts against the item master, and works with SAP from enquiry to order.
- Client
- Revotec
- Industry
- Distribution
- What we built
- Enquiry and quotation platform on SAP
- Built with
- OpenAI
The results
- EmailRFQs read automatically
Every format, without re-typing.
- SAPitem master matching
Requested parts matched to the system of record.
- Ordertracked from enquiry
Every enquiry followed through to order.
In short
Revotec receives requests for quotation by email in every format. SBD built an enquiry platform that reads each RFQ with AI, matches requested parts against the SAP item master, and tracks each enquiry through to order. A review queue for uncertain matches is the next phase.
Before and after
What changed for the team.
| Before | After |
|---|---|
| RFQs read and re-typed from email | RFQs read automatically from email |
| Part numbers looked up by hand against the item master | Parts matched to the SAP item master |
| Enquiry status tracked in inboxes | Every enquiry tracked through to order |
| Quotations built manually | Quotations built from matched parts |
How we did it
How the enquiry and quotation platform on sap was built.
- 1Read the inbox
Emailed RFQs ingested and read by an AI step, whatever the format.
- 2Match the parts
Requested items matched against the item master, including bearing part numbers in their many written forms.
- 3Connect SAP
The platform works with SAP so enquiries and orders stay in the system of record.
- 4Extend
Attachment parsing, spreadsheet quotations and a review queue proposed as the next phase.
The workflows
What runs now, and what sets it off.
- 01 RFQ ingest
When an RFQ email arrives
ThenRead by AI, items extracted
- 02 Part matching
When items are extracted
ThenMatched to the SAP item master
- 03 Enquiry tracking
When an enquiry changes stage
ThenStatus updated through to order
What made it work
Matching against the item master the business already trusts, rather than a new catalogue.
What comes next
- Attachment parsing
- Quotations generated as spreadsheets
- Offers entered into SAP
- A review queue for uncertain matches
For distribution and logistics teams
Stock, orders and deliveries that agree.
The same pattern, built around your tools. Bring the one workflow your team still runs by hand and we will show you what this would look like for you.
Follow one delivery with us
Where this applies
The solutions this story proves.
- Industry
Distribution and logistics
Collections on a schedule, proof of delivery the same day, one stock count across every channel, and customers who hear before they ask.
- Function
Sales and RevOps
Reply to every lead in minutes, keep the CRM right without typing, and hand won deals over with nothing missing.
- Function
Back office
The admin layer that quietly consumes your team’s week, handled by systems instead.
How it starts
Every story on this page started with an audit.
One to two weeks. We map the work your team still does by hand, put an hours-a-week figure on each piece, and give you a costed blueprint in order of payback. The $500 is credited in full to the build.
- Week 1 to 2Audit with the people who do the work.
- Week 3Blueprint: fixed scope, fixed price, first build chosen by payback.
- Week 4 onTwo-week sprints, working software every second Friday.
- After go-liveSixty days of hypercare. Accounts and code in your name.
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