Answer more calls
Answer the calls that now go to voicemail.
Calls after hours, at lunch or while everyone is on site often go unanswered, and many callers do not leave a message. A voice agent answers on your number, handles routine questions and bookings, and passes anything urgent or unusual to a person with a summary.
For service businesses, clinics, trades and property teams whose phones ring when nobody is free to answer.
Before and after
What changes in a normal week.
Today
- Calls after 6pm and at weekends go to voicemail, and few callers leave a message.
- The person at the front desk answers the phone while serving someone in person.
- Callbacks happen the next day, by which time the caller may have booked elsewhere.
- You do not know how many calls were missed or what the callers wanted.
After the build
- The agent answers out-of-hours calls on your number and books into your calendar.
- Routine questions about opening hours, prices and availability are answered on the call.
- Urgent calls are transferred, and the rest are logged with a summary for a callback.
- Each call has a record and a transcript, so you can see volume and reasons by day.
What we build
The systems behind the change.
Built in your accounts, at a fixed price agreed after the audit. Builds start at $1,500.
- Voice agent on your number
Answers calls with a script and information you approve, during the hours you choose.
- Booking and lookups
Checks availability and books into your calendar, or looks up the status of an order or job.
- Hand-off to a person
Transfers urgent calls and sends a summary of the others to Slack or WhatsApp for a callback.
- Call log
Calls recorded with a transcript and outcome, in a sheet or your CRM.
Proof
A team that has already made the change.
How it starts
Three steps, each with a price.
- 01Discovery call
Thirty minutes on the work your team does by hand. Free, and you leave with a yes or no on fit.
- 02Automation Audit, $500
One to two weeks with the people who do the work. Each fix gets hours saved and a fixed price. Credited to the build.
- 03Build, from $1,500
Two-week sprints in your accounts, then 60 days of hypercare by the same engineers.
Questions
What people ask first.
Will callers mind talking to an AI agent?
Some will, so the agent says it is an assistant and offers a person or a callback early in the call. You can listen to our live demos before deciding.
What if it gives a caller a wrong answer?
It answers only from the information you approve and says it will pass the question on when it does not know. We review transcripts during hypercare and tighten the script where needed.
What does each call cost to run?
Running costs depend on call minutes and the platform, and we estimate them from your call volume during the audit. The build is a fixed price agreed after the audit.
Keep exploring
Go deeper
Answer more calls
Bring one process your team still runs by hand.
On a discovery call we look at how it runs today and tell you what it would take to change it, with a price. The call is free.
Book a discovery call